User Interface Access in Multiple Instances

Incident Report for Own Company

Resolved

This incident has been resolved.

Posted May 17, 2020 - 16:32 UTC

Monitoring

The OwnBackup user interface is accessible again.
We are closely monitoring the service to verify its full recovery.

Posted May 17, 2020 - 14:25 UTC

Identified

We’re investigating reports about difficulty in accessing the OwnBackup user interface from the web.
No backend operations are effected which means backups are running.
Our engineering team is currently looking into the issue and we will update shortly.

Posted May 17, 2020 - 13:06 UTC

This incident affected: EMEA1 (User Access).