All Systems Operational
App1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
EMEA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
CA1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
AU1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
USGOV2 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
UK1 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
HIPAA4 Operational
User Access Operational
API Access Operational
Automatic Backups Operational
Jobs Operational
Archiver-APP1 Operational
User Access Operational
Archiving Jobs Operational
Archiver-HIPAA1 Operational
User Access Operational
Archiving Jobs Operational
Archiver-EMEA1 Operational
User Access Operational
Archiving Jobs Operational
Archiver - AU1 Operational
User Access Operational
Archiving Jobs Operational
Archiver - UK1 Operational
User Access Operational
Archiving Jobs Operational
Archiver - USGOV2 Operational
User Access Operational
Archiving Jobs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Schedule maintenance - UK1 region only Jun 20, 07:00-15:00 UTC
On Sunday, 0606/2021, as part of the OwnBackup standard maintenance window, we expect a service interruption for all services under UK1 region

-Estimated start time: 07:00 UTC
-Estimated end time: 13:00 UTC

All Backup services that were in progress, or scheduled to run during this window will be automatically restarted by OwnBackup after the maintenance window.
Posted on Jun 15, 09:42 UTC
System Metrics Month Week Day
App1
Fetching
HIPAA1
Fetching
EMEA1
Fetching
EMEA4
Fetching
CA1
Fetching
AU1
Fetching
UK1
Fetching
Hipaa4
Fetching
US-Gov2
Fetching
Archiver - App1
Fetching
Archiver - EMEA1
Fetching
Archiver - HIPAA1
Fetching
Archiver - AU1
Fetching
Archiver - UK1
Fetching
Archiver - USGOV2
Fetching
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021
Salesforce Maintenance Issues
Resolved - This incident has been resolved.
Jun 15, 08:12 UTC
Identified - Due to temporary service disruption in Salesforce (as a part of ongoing maintenance) some backups failed to complete successfully. The OwnBackup team restarted the failed backups. No action is required.
Jun 15, 05:00 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Multiple Backups Failures Due to SalesForce "Summer '21" Release
Resolved - This incident has been resolved.
Jun 12, 14:56 UTC
Monitoring - As a result of SalesForce's "Summer '21" release on multiple SalesForce instances, we experienced multiple backups failures.
We manually restarted the impacted backups and we closely monitor for any additional impact.
Jun 12, 08:25 UTC
Jun 11, 2021

No incidents reported.

Jun 10, 2021
Failing Services following an outage in Salesforce.com
Resolved - This incident has been resolved.
Jun 10, 06:37 UTC
Monitoring - We are no longer seeing backups are failing.
OwnBackup restarted all services that were impacted by the incident. We will continue to monitor all services are running properly.
Jun 9, 17:03 UTC
Investigating - OwnBackup is monitoring closely a Salesforce event where environment access is failing due to DNS issues on Salesforce.com.
Please follow: https://status.salesforce.com/generalmessages/709 for more information.
Jun 9, 16:36 UTC
Jun 9, 2021
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 UTC
Scheduled - On Sunday, 0606/2021, as part of the OwnBackup standard maintenance window, we expect a service interruption for all services

-Estimated start time: 07:00 UTC
-Estimated end time: 13:00 UTC

All Backup services that were in progress, or scheduled to run during this window will be automatically restarted by OwnBackup after the maintenance window.
May 31, 14:40 UTC
Jun 5, 2021

No incidents reported.

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