Multiple Backups Failures Due to SalesForce "Summer '21" Release

Incident Report for Own Company

Resolved

This incident has been resolved.

Posted Jun 12, 2021 - 14:56 UTC

Monitoring

As a result of SalesForce's "Summer '21" release on multiple SalesForce instances, we experienced multiple backups failures.
We manually restarted the impacted backups and we closely monitor for any additional impact.

Posted Jun 12, 2021 - 08:25 UTC

This incident affected: App1 (Automatic Backups, Jobs), HIPAA1 (Automatic Backups, Jobs), EMEA1 (Automatic Backups, Jobs), EMEA4 (Automatic Backups, Jobs), USGOV2 (Automatic Backups, Jobs), and HIPAA4 (Automatic Backups, Jobs).