Weekly reports were not sent for some customers in App1

Incident Report for Own Company

Resolved

This incident has been resolved.

Posted Sep 10, 2020 - 16:28 UTC

Monitoring

Only a small portion of weekly reports was impacted by this incident.
These reports will be sent with a delay tomorrow.
We'll keep monitoring till a final resolution of this issue.

Posted Sep 09, 2020 - 16:55 UTC

Identified

The issue has been identified and we're working on a fix

Posted Sep 09, 2020 - 16:50 UTC

Investigating

We identified an issue with our weekly reports not sent for some customers.
Our engineering team is investigating and we'll update shortly.

Posted Sep 09, 2020 - 14:57 UTC