Failing Services following an outage in Salesforce.com

Incident Report for Own Company

Resolved

This incident has been resolved.

Posted Jun 10, 2021 - 06:37 UTC

Monitoring

We are no longer seeing backups are failing.
OwnBackup restarted all services that were impacted by the incident. We will continue to monitor all services are running properly.

Posted Jun 09, 2021 - 17:03 UTC

Investigating

OwnBackup is monitoring closely a Salesforce event where environment access is failing due to DNS issues on Salesforce.com.
Please follow: https://status.salesforce.com/generalmessages/709 for more information.

Posted Jun 09, 2021 - 16:36 UTC

This incident affected: App1 (Automatic Backups, Jobs) and HIPAA1 (Automatic Backups, Jobs).