Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 2024 - 19:18 UTC
Apr 19, 2024 - 19:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 2024 - 13:45 UTC
Apr 19, 2024 - 13:45 UTC
Investigating - Customers may experience slowness in the UI and/or API usage.
Apr 19, 2024 - 13:44 UTC
Apr 19, 2024 - 13:44 UTC
App1
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive-APP1
Operational
User Access
Operational
Archiving Jobs
Operational
USeast2
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
HIPAA1
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive-HIPAA1
Operational
User Access
Operational
Archiving Jobs
Operational
HIPAA4
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - HIPAA4
Operational
User Access
Operational
Archiving Jobs
Operational
USGOV2
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
OGC US2
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - USGOV2
Operational
User Access
Operational
Archiving Jobs
Operational
CA1
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - CA1
Operational
User Access
Operational
Archiving Jobs
Operational
CA4
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - CA4
Operational
Archiving Jobs
Operational
User Access
Operational
EMEA1
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive-EMEA1
Operational
User Access
Operational
Archiving Jobs
Operational
EMEA2
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
EMEA4
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - EMEA4
Operational
User Access
Operational
Archiving Jobs
Operational
UK1
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archiver - UK1
Operational
User Access
Operational
Archiving Jobs
Operational
AU1
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - AU1
Operational
User Access
Operational
Archiving Jobs
Operational
AU4
Operational
User Access
Operational
API Access
Operational
Automatic Backups
Operational
Jobs
Operational
Archive - AU4
Operational
Archiving Jobs
Operational
User Access
Operational
Own Discover
Operational
UK1
Operational
CA1
Operational
US (app1/hipaa1/useast2)
Operational
Archive - OGC US2
Operational
User Access
Operational
Archiving Jobs
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance - CA4
May 5, 2024 04:00-13:00 UTC
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 06:54 UTC
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 06:54 UTC
Maintenance - EMEA4 and USEAST2
May 19, 2024 04:00-13:00 UTC
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 06:58 UTC
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 06:58 UTC
Maintenance - HIPAA1
May 26, 2024 04:00-13:00 UTC
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 06:59 UTC
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 06:59 UTC
Maintenance - HIPAA4
Jun 2, 2024 04:00-13:00 UTC
Extended maintenance for server upgrades will occur during this period. Below, we have compiled important considerations to ensure a seamless maintenance upgrade experience.
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 07:00 UTC
>> During the maintenance window, Own services in this region for Recover, and Accelerate (formerly Sandbox Seeding) will not be available. The user interface for Recover, Accelerate, Archive, and Discover will not be available.
>> Own API use will not run during the maintenance window
>> Scheduled backups will resume once the maintenance window ends. Scheduled backups that were running and failed during the upgrade period will manually be restarted by Own after maintenance is completed.
>> Manual jobs (like seeding, anonymization, backup find, compare, precision repair jobs, etc) and restores will stop. We strongly suggest that customers run manual jobs and/or restores with sufficient time before maintenance begins. Customers should also monitor and re-run manual jobs/restores if necessary once maintenance is completed.
Posted on Apr 02, 2024 - 07:00 UTC